Frequently asked questions
Purchase - Q&A about purchasing
Just contact Welcom's hotline to order and the payment according to each quote and invoice
Product origin: China, Germany, Japan...
Call Welcom hotline for support
When the customer confirms the order, Welcom will reply the customer of the delivery time within 1-2 working days.
Repair - Questions and answers about repairs
1 year warranty, technical support within 24 hours
Just contact the Welcom hotline number and send the product alarm picture, Welcom will arrange technical support.
If the product is still within the warranty period, we will bear the transsortation fee.
If the product is without warranty period, the customer have to bear the transsortation fee.
Send to Welcom company address at: Tan Phu District, Ho Chi Minh City
Contact hotline: 0987654321
Other information - Questions and answers about machinery and equipment
Iron, steel, wood, plastic, aluminum, plastic,…
Contact hotline: 0987654321
Other information - General Q&A
1 year warranty, technical support within 24 hours
Have product information files, or Welcom will send product information files directly to customers.
Contact hotline: 0987654321